FAQ

What kind of products do you offer in your online store?

We offer a wide range of products including apparel, accessories, shoes, and more. Our inventory is carefully curated to provide you with trendy and high-quality items.

How can I place an order?

Placing an order is simple! Just browse through our website, select the items you’d like to purchase, and add them to your cart. Once you’re ready, proceed to checkout, enter your shipping and payment information, and confirm your order.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and other secure online payment options. Rest assured, your payment information is safe and protected.

Can I track my order?

Yes, you can track your order by logging into your account on our website and accessing the order tracking feature. Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor its progress until it reaches your doorstep.

What is your shipping policy?

We strive to process and ship orders as quickly as possible. Shipping times may vary depending on your location and the shipping method selected at checkout. You can find more detailed information about our shipping policy on our website.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on your location. Please note that additional customs duties or taxes may apply, which are the responsibility of the recipient.

What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return or exchange it within 2 days of receipt, provided the items are unworn, unwashed, and in their original condition with tags attached. Please refer to our returns and exchanges page for more information.

Are your products ethically sourced?

Yes, we are committed to ethical sourcing and strive to work with suppliers who uphold high standards of labor practices and environmental sustainability.

How can I contact customer support?

If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by emailing rktrendyvibes@gmail.com, or by filling out the contact form on our website. We aim to respond to all inquiries promptly.

Do you offer gift wrapping services? .

Yes, we offer gift wrapping services for a small additional fee. During checkout, you’ll have the option to add gift wrapping to your order and include a personalized message for the recipient